Sunnova Production Guarantee: How to Verify Yours

How Sunnova's Production Guarantee Has Worked

Sunnova is one of the largest residential solar service companies in the United States, operating primarily as a financier and servicer that deploys systems through a dealer/installer network. Their products include solar loans, leases, and PPAs. The guarantee structure varies by product:

Sunnova Lease and PPA Customers

If you have a Sunnova lease or PPA, Sunnova owns the equipment and commits to it producing at a minimum level. If production falls short, the contract specifies a remedy — often a credit on future payments. The specific threshold and credit mechanism are in your agreement. Because Sunnova owns the equipment on leased systems, they are responsible for equipment maintenance and repair — more so than on purchased systems.

Sunnova Loan (Purchased System) Customers

If you took a Sunnova loan to purchase your system, you own the equipment. The loan is separate from any service or production guarantee. On purchased systems, the production guarantee — if one exists in your contract — is more likely to be backed by a workmanship and performance warranty rather than an ongoing production-payment commitment. Read your contract carefully to identify exactly what was promised.

The Sunnova Financial Situation and What It Means for You

Sunnova entered financial distress and filed for Chapter 11 bankruptcy in 2025. This situation is evolving. Key considerations for customers:

• Lease and PPA customers: Your lease or PPA will likely transfer to an acquiring company or continue to be serviced through the bankruptcy. Sunnova is required to maintain these agreements. Contact Sunnova's customer service to understand the current status of your specific agreement.
• Loan customers: Your loan is with a third-party lender, not Sunnova. The loan continues regardless of Sunnova's bankruptcy. Your equipment is yours.
• Service commitments: Ongoing monitoring and maintenance commitments may be disrupted. This is the most operationally significant risk for customers who relied on Sunnova for ongoing system monitoring.
• Production guarantee claims: Pending production guarantee claims against Sunnova become unsecured claims in the bankruptcy. Filing a proof of claim is worth doing if you have a documented shortfall.

How to Independently Verify Your Sunnova System's Production

Regardless of Sunnova's status, your solar monitoring platform (Enphase Enlighten, SolarEdge, or similar) operates independently of Sunnova's software. Access your inverter manufacturer's portal directly:

1. Log in to your Enphase Enlighten or SolarEdge monitoring account using your homeowner credentials (not through Sunnova's portal).
2. Verify you have direct access independent of Sunnova. If not, contact Enphase or SolarEdge to claim the system as the homeowner.
3. Export your historical production data as CSV — do this now to preserve your records.
4. Compare your annual production totals to what your contract guarantees.
5. If there is a shortfall, document it with weather-adjusted analysis and file a claim in Sunnova's bankruptcy proceedings.

What You Still Have Regardless of Sunnova's Status

• Equipment manufacturer warranties: Enphase microinverter warranties (25 years) and panel manufacturer warranties run with the manufacturer, not Sunnova. These survive Sunnova's bankruptcy.
• Your monitoring data: Your inverter system continues to log production data. Your access to that data is direct through the inverter manufacturer's portal.
• Utility interconnection: Your utility interconnection agreement is between you and your utility — Sunnova's status does not affect this.